3) When attempting to install the application, I get a "module net_rim_xml_org not found" error. 

 

There are a few customers that have reported this installation error.  Because it happens infrequently, we have not yet isolated what combination of device, OS level, and service provider create this problem.  However, we have seen the issue resolved after installing the suite of Google Mobile Applications on the device (Google Maps, Documents, Sync) directly from the Google site.

 

4) When I first run the application I received several "Accept or Deny" prompts, what are those about?

 

The device operating system has capabilities very similar to firewall software on a desktop computer.  The device is essentially asking you whether it is ok to allow the connectivity or services the application has requested.  In the case of the gWhiz application, the first time you run the application you may be asked to allow access to gWhizMobile (where the "Help" page is hosted), Google Documents (to download learning content from the gWhiz Catalog or your Google Documents account), AdMob or Google AdSense (our providers of advertising content), and if using got-2 you'll be asked to allow access to the device's GPS information (which allows you to build a list of saved locations on your device for task alerts).  You will not have to check these boxes on subsequent uses of the application.  However, if you do not allow access on the first use, certain capabilities of the application will not work.  On the BlackBerry, you can edit application permissions through "Tools", "Advanced Options", "Applications", scroll to the appropriate application and select the "Menu" key.

 

5) Your Terms & Conditions (T&C) refer to collecting information from my phone.  What is that for?

As with other web based applications, we're collecting phone and operating system version so we know what devices are successfully running the application.  This helps us isolate issues and support users that are having trouble. We are only focused on our application and do not know anything about other applications on a device.  Our Terms and Conditions do say we may use GPS information.  We're not actually doing that now but we've prototyped an application that uses GPS information to better support task management and study groups.  You can see a demonstration of this on our website on the "Demo" page titled "Android Demo".  This application on your phone only uses GPS locally on the device and does not transmit it or share it in any way.  You may also notice these T&Cs are very similar to those of other mobile application providers such as Google, Yahoo, and Apple.

Both the gWhiz applications and Google Documents support international characters.  Unfortunately a particular device may not be able to properly display them and that depends on both the model of the device and the service provider.  There are a number of threads on CrackBerry or Pinstack that may be able to help with a particular device/service.  Some customers have had success configuring their phone for international languages and you will find several sets of Korean language flashcards a customer contributed to the gWhiz Catalog.

The only other way to accomplish this would be by using the image capability within gFlash and gRef.  Either column A or B in the gWhiz template can include urls to .png files hosted on the Internet.  There are several examples of image content in the gWhiz Catalog you can use as a reference (Boating Lights at Night, Dog Breeds, Sign Language).

 

3) Can I create flashcards that include images?

 

Yes, there are a couple of examples of image flashcards in the gWhiz Catalog.  Perform a search in the catalog for Dog Breeds, Guitar Chords, or Boating Lights at Night and you'll see some image flashcards.

They are more difficult to create than normal text based flashcards.  You will need to host the images somewhere on the internet (e.g., a picture sharing service or personal web page) and then call them in the spreadsheet so they display on the phone.

In the dog breed example, using the gWhizTemplate, Column A "calls" the url's where the picture files (".jpg") are stored, and Column B includes the associated name of the dog.  On the phone, when the card is queued for display, the url is accessed via your phone's data plan or wifi connection and displayed on the phone.  Because they're called in real-time, small image files work best.

The "Question" or the picture of dog in column A is represented by the URL: http://www.gwhizmobile.com/gRefimages/250px-American_Bulldog_600.jpg 

And the "Answer" or the title of the dog is in column B: American Bulldog

For more information on creating flash cards, please see: http://www.gwhizmobile.com/Desktop/Creating.php

 

gCalc!

1) Does gCalc support an equation for a circle, e.g., x^2 + y^2 = r^2?

Currently gCalc supports equations with one independent variable of the form y=mx+b, y=ax^2+bx+c, y=sin(x), etc.  However, we are using customer feedback to define the requirements for the future releases so please let us know what you would like to see next.

2) Sometimes when performing a simple math calculation with one or two decimal places I get a result that has not been rounded correctly and instead displays a long string of 9's after the decimal (e.g. 4.1 - 2.1 = 1.9999999999999999999).